Policy Documentation

Policy documents without competing cover

For policies incepted before 28th April 2022

Policy documents with competing cover

We launched competing cover on 28th April so these are the documents that you need if you purchased your policy on or after this date

For all policies purchased from 25th September 2023 to 5th March 2024

For All Policies Purchased From 14th March 2024

Frequently Asked Questions

What does Cycler insurance cover me for?

Our product covers accidental damage and theft, personal accident, public liability, cycle breakdown and accessory cover (when selected). If you are biking through Europe, you and your bicycle are also covered (see trip limitations in the terms and conditions) We also offer cycle hire while you are without your bicycle during a claim.

Am I covered for my bicycle insurance on my home insurance?

Your bicycle might be covered under your home insurance, but the cover is unlikely to cover all of your needs and could leave you without your bicycle for a considerable amount of time as home insurance claims can take a while to resolve. 

Home insurance isn’t designed with your bicycle in mind, so is unlikely to cover you for personal accidents, theft away from the home and public liability. Furthermore, if you claim on your home insurance, the excess you may be required to pay could be higher than the cost of having separate bicycle insurance. Naturally, your contents insurance premium may then increase when your policy comes to renewal because of the claim you made.

Please make sure you view the benefits and cover of our bicycle insurance policy before you make a decision. If you’re not sure, give us a call and we’ll help explain our cover options further.

Who are Cycler?

Cycler is an insurance intermediary helping our Customers look after what they love.

How can I pay for my policies?

You can pay annually or monthly, remember, the contract is still an annual one.

How can I make changes to my bicycle policy?

You can log-in and make a change, call us on 01206 688097 or you can email us at [email protected]

What type of bicycles can I insure?

We insure road bikes, mountain bikes, tandems, gravel bikes, BMX and electric bikes (not scooters or mopeds/motorbikes).

What documents will I receive when I purchase bicycle insurance?

You will immediately receive your policy schedule, policy terms and conditions, and your insurance product information document (IPID). Please check your schedule to see what cover you have purchased if there’s an error or an issue just get in touch. 

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