Get in Touch Your Way

Self-Service - Over to you

Want to manage your policy online? Simple, all you have to do is click on the log-in icon.

Once you’re in, you'll have access to your policy and you'll be able to access your documentation, make a change to your policy, register a claim and change your payment method.

Within the customer area, you can also view and withdraw money from your Cashpot. Your Cycler referral code and Cashpot are simple to use. Your referral code can be shared with anyone via text, social media and email. If someone uses your unique code you earn cash. Simple.

Frequently Asked Questions

What does Cycler bicycle insurance cover me for?

Our product covers accidental damage, malicious damage and theft, personal accident, public liability, cycle breakdown and accessory cover (when selected). If you are biking through Europe, you and your bicycle are also covered (see trip limitations in the terms and conditions) We also offer cycle hire while you are without your bicycle during a claim.

Am I covered for my bicycle insurance on my home insurance?

Your bicycle might be covered under your home insurance, but the cover is unlikely to cover all of your needs and could leave you without your bicycle for a considerable amount of time as home insurance claims can take a while to resolve. 

Home insurance isn’t designed with your bicycle in mind, so is unlikely to cover you for personal accidents, theft away from the home and public liability. Furthermore, if you claim on your home insurance, the excess you may be required to pay could be higher than the cost of having separate bicycle insurance. Naturally, your contents insurance premium may then increase when your policy comes to renewal because of the claim you made.

Please make sure you view the benefits and cover of our bicycle insurance policy before you make a decision. If you’re not sure, give us a call and we’ll help explain our cover options further.

Who are Cycler Insurance?

Cycler is an insurance intermediary dedicated to cycle insurance helping our Customers look after what they love.

How can I pay for my policy?

You can pay annually or monthly, remember, the contract is still an annual one.

How can I make changes to my bicycle policy?

You can log into your customer area and make a change there by visiting Alternatively you can call us on 01206 688097 or you can email us at [email protected]

What type of bicycles can I insure?

We insure road bikes, mountain bikes, tandems, gravel bikes and electric bikes (not scooters, mopeds or motorbikes).

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